Strategic Plan

FACE…. The Future! Consider that our Strategic Plan, including our revised pillars that provide a roadmap to the future.  And, it just so happens the new pillars provide an acronym that really suits our efforts: FACE! We hope to see employees around the agency contributing ideas for how we can pursue the future.

The three pillars of our strategic plan are as follows:

Financial Thrivability
Agency of Choice
Expansion of Programs

 

The following represents the strategic objectives of our most recent plan. These were developed following our annual retreat, and were based on input from Board Members as well as others throughout the agency. Ultimately, these objectives were defined and attributed to the pillars as follows.

FINANCIAL THRIVABILITY

Strategic Objective Definition: Clients not being able to access reliable transportation is a barrier to receiving needed services

Provide mobile service for certain locations, clients

  1.  Smaller, remote towns
  2.  Meet Needs of underserved
  3. Opportunity to collaborate with other service providers

 

AGENCY OF CHOICE

Strategic Objective Definition: Build awareness and knowledge of FCC as an agency of value and importance so the FCC becomes a household name

  1. Develop alumni events for past recipients to share their stories of success with current and/or potential clients
    1. Help “tell the story”
    2. Share the “why” from donors
    3. Keep clients engaged from the beginning to the end of services
  2. . Promotion efforts
    1. Web page
    2. Social media
    3. Traditional media (e.g. radio, television)
    4. Advertising
    5. Leverage data to identify, define target audience
  3. Maintain a variety of means for the ability to give back
    1. Direct funding
    2. Gifts of significance (e.g. new facilities, replace Hiawatha Hall)
    3. Ongoing support (donations)

 

EXPANSION OF PROGRAMS

A

Strategic objective definition: Enhance or redefine programs for more impact

  1. Housing for clients
    1. Extend existing housing option for CSP clients
    2. Consider utilizing existing FCC property (Level 5 house possibility)
    3. Identify other possibilities (programs and housing sites)
  2. Social entrepreneurship
    1. Possibility of additional revenue opportunity
    2. Opportunity for clients to have employment
  3. Guide clients to available resources
    1. Make information on area resources available to staff who in turn can share the resources as needed with clients
  4. Identify other viable options to pursue
    1. Include grants or other external funding to provide economic assistance to clients for program participation

 

B

Strategic Objective definition:  Reinforce expertise and extend capabilities in early childhood and school-age mental health

  1. Further identify target populations
    1. Geographic locations
  2. Establish project plan to further develop assessment center option
  3. Identify further opportunities for collaboration if appropriate
  4. Help connect message of prevention to better/more upstream engagement (i.e. earlier age) with clients/target population
    1. School district opportunities
    2. Head Start

 

Listed below you will find each pillar defined as well as a summary of what is likely to manifest from that pillar. Please be thinking about opportunities and ideas you have that fall in line with the pillars – it will take all of us to make FCC successful.

So how do we get ‘there’ from ‘here’? Family & Children’s Center has a rich history that dates back nearly 150 years. We honor that legacy by continuously examining our current programs, services and operations. At the same time, FCC forges an identity as a cutting-edge human services agency that has established a path forward that is both intriguing and exciting. As the needs our communities evolve, we will grow in capabilities along with it. Join us on our path to the future!

Financial Thrivability

 

Agency of Choice

 

Expansion of Programs
 

FCC will operate in a way that emphasizes “what could be” and advances possibilities more than limitations while maintaining a stable and unwavering vision.

  

FCC is an agency of choice due to total compensation, reputation and culture through its commitment to employees, clients, referral sources and donors.

 

  

FCC maintains a forward-thinking approach and actively evaluates the needs of the communities and the surrounding areas we serve. The agency will create, improve and respond as needed to meet needs.

 
What you can expect:   What you can expect:    What you can expect: 
  • A creative, hopeful imagining of the agency’s future
  • Fiscal success will be a critical component of what we do
  • Possibilities to have a bigger role in our proposals
  • The agency will be the go-to source for expertise on a wide range of behavioral health topics.
  • FCC will be a desired employer, with applicants looking for opportunities to join the team.
  • We will be seen as the first-choice for opportunities to learn by Interns, Case Managers, Therapists and others in the field.
  • FCC will grow programs and services in an intentional way
  • We will find innovative solutions for delivering support to those in our communities
  • Leveraging the insight or our staff, community partners and referral sources will assure new possibilities always exist